Article

The Back-to-Work Playbook

It’s Being Written by Manufacturers

Josh Bersin

Josh Bersin, 2020

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Business owners in the United States, like many worldwide, shuttered retail outlets in response to the COVID-19 crisis, shifted employees to remote work, and restructured to support worker safety and productivity. Now, some companies are reopening. Human resources expert and consultant Josh Bersin offers insight into the safety protocol mind-set, along with examples from manufacturers already up and running. Business may never go back to the old normal, but you may now have the perfect opportunity for transformation.

Take-Aways

Companies responding to the COVID-19 pandemic go through three stages: “React, Respond and Return.”
The “Return” phase – when companies grapple with protocols for bringing employees back to work – offers opportunities to redefine work for the future.
Every region and locality is on a different recovery schedule; some have months to go. In others, people are getting back to work.

About the Author

Human resources expert Josh Bersin is founder and president of Bersin & Associates, an industry research firm and consultancy. He also wrote The Blended Learning Book, The High-Impact Learning Organization and High Impact Talent Management.

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