The Role of Technology – Threat or Catalyst for Human Prosperity?

When terrorism struck Sydney, Australia, in 2014, people fled the area. During the exodus, Uber began charging exorbitant fares due to its pricing algorithm for high demand. A backlash followed, and Uber sought to make amends. This PR and ethics disaster proved the danger of algorithmic decision making. Often, simple algorithms aren’t enough. Many decisions require human insight. What’s more, “overconnectivity” is plaguing workplaces. It wastes resources and overwhelms workers. These problems call for leaders with “connectional intelligence,” the ability to pull insights from networks, data or human experience. Connectional intelligence...