The Role of the Board Chair During a Crisis

The relationship between the board chair and the CEO represents a crucial success factor for weathering a crisis.

During a time of crisis, the board chair’s role heightens. In normal times, the chair serves as a bridge between the board and senior executives by supporting and influencing strategy execution without interfering in operations. During times of turmoil though, the chair becomes an essential support and counterweight to the CEO. The board chair and chief executive must align as to strategy and maintain a relationship of trust while complementing one another with regard to perspective.

The board chair safeguards the company...