Three Signals Your Industry Is About to Be Disrupted

If your industry is heavily regulated, it’s vulnerable to digital disruption.

In the past, industries protected by substantial regulations could relax because new players were unlikely to push past the red tape. However, a lack of competition often means stagnant operations and apathy about a substandard customer experience. Such conditions create an environment ripe for disruption, particularly when new technologies that might better serve your customers remain largely unregulated.

Consider Airbnb, which blithely sidestepped regulations that had dogged the hotel industry for decades. Regulators only showed up after Airbnb ...