Trauma to Triumph

Never underestimate trauma’s impact on your organization.

During a crisis, people experience much more than ordinary workplace stress. Coping successfully with a traumatic event in your organization requires genuinely acknowledging this fact. Failing to address a trauma’s full impact causes extreme harm to your company.

Most people handle everyday stress without feeling that they’ve lost control. But trauma destroys your sense of well-being and alters your view of the world. Trauma is often a startling, isolated incident, but roughly 70% of the people in the United States will experience at least one traumatic event during their lifetime.

Traumatic circumstances can be chronic and more subtle, such as sexual harassment or racism. People may not recognize the effects of a trauma that persists over a period of time instead of stemming from a single incident, but trauma in any form is devastating. 

COVID-19 dropped leaders into uncharted territory. In the midst of turmoil and uncertainty, they scrambled to gather information, organize a response and protect employees. Many leaders reacted...