Tesco
Using AI to Enhance Business Operations
Article

Using AI to Enhance Business Operations

Monideepa Tarafdar, Cynthia M. Beath and Jeanne W. Ross
MIT Sloan Management Review, 2019
Read the article

Read or listen offline

自动生成的音频
  • 0.5×
  • 0.75×
  • 1×
  • 1.25×
  • 1.5×
  • 1.75×
1×
自动生成的音频

Editorial Rating

9

Qualities

  • Comprehensive
  • Applicable
  • Well Structured

Recommendation

How can AI revolutionize operations at your company? For this report by Monideepa Tarafdar, Cynthia M. Beath and Jeanne W. Ross, MIT Sloan Management Review surveyed or interviewed senior IT executives and tech and innovation leaders from 106 companies in North America, Asia, Europe and Australia. Results revealed 51 cases where enterprise cognitive computing (ECC) was either in development, currently deployed or abandoned in the early stages. The analysis reveals the competencies and practices that your company should employ to get the most out of AI, ECC and the human employees who have to contend with a changing world.

Take-Aways

  • Enterprise cognitive computing (ECC) is AI applied to business operations. It allows for faster analysis with more accurate and reliable results.
  • To harness the benefits of ECC, companies must develop a suite of capabilities to help “splice the ECC gene into their organization’s DNA.”​​
  • Companies must create a use case before ECC implementation and then prevent algorithmic “drift” once it’s up and running.

About the Authors

Monideepa Tarafdar is a professor of information systems and codirector of the Centre for Technological Futures at Lancaster University Management School in the United Kingdom. Cynthia M. Beath is professor emerita at the University of Texas McCombs School of Business in Austin. Jeanne W. Ross is a principal research scientist at MIT Sloan’s Center for Information Systems Research in Cambridge, Massachusetts.

Comment on this summary or 开始讨论