How to Win Friends and Influence People

“Fundamental Techniques in Handling People”

To master the art of winning friends and influencing people, first learn and practice the three basic principles of dealing with people. Constantly remind yourself of the importance of these tenets. Review them, and consider how to apply them to your life. Employ them whenever you can, and even ask a friend, your partner or a business associate to remind you when you violate one of these precepts. As you practice, you should review your progress and keep notes showing when you have used each of these methods.

Principle 1: Be Nice

The first and foremost basic principle of handling people is to be nice. To this end, you shouldn’t criticize, condemn, or complain about people. Instead of judging people or disparaging them, you should try to understand them and to figure out why they do what they do. This way, you can be supportive, show sympathy, and be tolerant and kind. People like others who treat them in this way. Individuals respond positively to such an approach.

You may need to exercise self-control to refrain from expressing your negative feelings about someone else, but do so. In fact, if you have the desire...