Irrational Kindness
The Crazy Pursuit of an Extraordinary Life
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Chick-fil-A restaurants offer crispy chicken favorites, but their culture is based on more than the food menu. Decades ago, the chain’s late founder Truett Cathy established workplace and customer-service practices based on kindness. Like his founder and his restaurant crew, Chick-fil-A franchisee Kevin Williams believes in a benevolent approach to business. His book overflows with inspiring stories and encouraging messages, offering a perspective on corporate culture that unabashedly derives from his Christian religious beliefs.
Take-Aways
About the Author
Chick-fil A franchisee Kevin Williams is donating the proceeds from Irrational Kindness to benefit foster and adopted children and families in crisis.
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