A review of

Never Split the Difference

Negotiating as If Your Life Depended on It

Chris Voss and Tahl Raz • HarperBusiness • 2016

The review below was first published in the getAbstract Journal on 2017年3月9日.
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Haggling for the hostage or the humdrum: how to handle tense negotiations.

by Ariel Courage

Chris Voss, a former FBI hostage negotiator turned business consultant, has a long career of overcoming tense, difficult situations under his belt.

At first glance, author Chris Voss sounds overqualified. Do you really need a life-saving hostage crisis negotiator and former FBI agent to help you negotiate the sale of a used printer or sign a rental agreement?

Voss makes a convincing case that his experience dealing with crises is highly transferable to more quotidian circumstances.Whether you’re talking down a bank robber or convincing a toddler to go to bed, he says, it all comes down to the same core negotiation skills.

Never Split the Difference

Negotiating as If Your Life Depended on It

Haggling for the hostage or the humdrum: how to handle tense negotiations.

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