Optimal Outcomes

Conflicts exist in all people’s lives. But don’t despair. You can learn how to change your behavior to free yourself from challenging situations with friends, family and colleagues. In this helpful book, organizational psychologist Jennifer Goldman-Wetzler dives into the emotions behind conflict. Her “Optimal Outcomes Method” helps you identify behavior patterns, values and goals by encouraging you to imagine an ideal outcome, and compare it to what might occur if you walk away or take no action. Reality-testing her options will lead you to your best possible outcome, freeing you from unnecessary conflict.