The Performance Triangle

The “Performance Triangle”

The Performance Triangle is a tool that can help you deepen the connection that the people in your workforce feel with your organization. By drawing a triangle, you can see how your “culture, leadership and systems” relate to your employees’ “collaboration, purpose and relationships.”

Your people are at the center of your triangle and your firm. Structure your company to motivate them through shared purpose and a flexible system. You want your employees to feel a powerful purpose, to collaborate freely and to build strong relationships. This requires good leadership and smart, meaningful systems that support a “people-centric” culture. As you create this system, lead your employees to expect to focus on your customers and to make good decisions across the firm.

A People-Centric Philosophy

People crave a work environment that makes it as easy as possible to do good work and produce. In the past, two theories about managing workers held sway. The first held that employees try to do the least work possible and need extrinsic motivations and command-and-control management. That is no longer the prevailing thinking.

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