Victory Through Organization

Why Human Resources?

The work of the HR department is more important than ever because it now drives the cultural, change management and talent decisions at the root of CEOs’ greatest challenges. Today, HR leaders concern themselves with employees, external customers and, generally, how the company must “organize” for success. Organization means assembling the right talent, but it also covers building the right organizational capabilities.
HR professionals must adapt. To comprehend the scope of today’s business world, they should study “social, technology, environmental, political, economic and demographic trends” (“STEPED”) that may affect their company’s success or failure. Once they understand this context, they should lead “VUCA” discussions with business leaders covering: 1) “volatility,” the speed and type of current change; 2) “uncertainty,” the likelihood of potential disruptions and when they might occur; 3) “complexity,” the intricacies concerning potential disruptors; and 4) “ambiguity,” the dependencies involved, including the fog and obscurity surrounding their ongoing challenges. HR leaders should determine what “value to create” by identifying...