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Micah Solomon

7 Book

Can Your Customer Service Do This?

Create an Anticipatory Customer Experience that Builds Loyalty Forever
Micah Solomon
McGraw-Hill, 2023
7 Book

High-Tech, High-Touch Customer Service

Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Micah Solomon
AMACOM, 2012
9 Book

Exceptional Service, Exceptional Profit

The Secrets of Building a Five-Star Customer Service Organization
Leonardo Inghilleri and Micah Solomon
AMACOM, 2010