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Sean O'Meara

8 书籍

道歉的冲动
企业如何毁掉了道歉，而我们为何不能停止道歉
Cary Cooper 以及 Sean O'Meara
Kogan Page, 2019
8 Book

The Apology Impulse
How the Business World Ruined Sorry and Why We Can't Stop Saying It
Cary Cooper and Sean O'Meara
Kogan Page, 2019