Mark Miller
Culture Rules
The Leader's Guide to Creating the Ultimate Competitive Advantage
Matt Holt Books, 2023
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Mark Miller and his team interviewed thousands of insidersabout how your firm can create a great culture.
Recommendation
In any organization, culture dominates. A strong culture equals a strong organization. In strong cultures, employees love their work and care about how they perform. Consultant and prolific business author Mark Miller and his team interviewed thousands of insiders to learn how to create a strong business culture (or transform a weak one). Miller sets out three requirements – “alignment, performance, and improvement” – and three rules. You should “Aspire” to achieve your firm’s goals, “Amplify” to expand your organization, and “Adapt” to change when you must. Then, he says, train the right leaders to pull it all together.
Summary
About the Author
Mark Miller is the author of The Heart of Leadership: Becoming a Leader People Want to Follow, Chess Not Checkers: Transform Your Leadership Game, Smart Leadership: Four Simple Choices to Scale Your Impact, Uncommon Greatness: Five Fundamentals to Transform Your Leadership, and more. His first book was The Secret: What Great Leaders Know and Do, co-written with Ken Blanchard, co-author of The One-Minute Manager. Miller began at Chick-fil-A as an hourly worker and became an executive serving in multiple areas of the company, including training and leadership development.
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